Effective Date: 06/06/2023
1. Information We Collect
1.1 Personal Information We may collect and process the following personal information about you:
(a) Registration Information: When you create an account on the Platform, we may collect your name, email address, and other contact details to establish and manage your account.
(b) Trading Information: In order to provide you with the trading analytics services, we may collect data related to your trades, investment preferences, strategies, and other relevant information you choose to provide.
(c) Device and Log Information: We may collect information about your device, browser type, IP address, and usage information when you access and use the Platform. This may include details of your interactions with the Platform, such as the pages you visit, the features you use, and the time spent on the Platform.
1.2 Non-Personal Information We may also collect non-personal information that does not directly or indirectly identify you. Such information may include aggregated or anonymized data derived from your personal information, which cannot be used to identify you individually.
2. Use of Information
2.1 Provision of Services We use the collected information to provide, operate, and improve our Platform and the trading analytics services. This includes analyzing and interpreting trading data, generating reports, and providing insights based on your trading activities.
2.2 Communication and Support We may use your contact information to communicate with you, respond to your inquiries, provide customer support, and send you administrative messages related to your account and the Platform.
2.3 Legal Compliance We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes detecting, preventing, and addressing fraud, security, or technical issues.
3. Information Sharing
3.1 Third-Party Service Providers We may engage third-party service providers to assist us in delivering our services, analyzing data, or supporting our operations. These service providers may have access to your personal information but are contractually obligated to handle it in a manner consistent with this Policy and applicable data protection laws.
3.3 Legal Compliance and Protection We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose your personal information to protect our rights, privacy, safety, or property, as well as that of our users or the public.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security of your information.
5. Your Rights and Choices
5.1 Account Information You have the right to review, update, or delete the personal information associated with your account. You can access and modify your account information by logging into your Tradespect account or by contacting us using the information provided at the end of this Policy.
5.2 Communication Preferences You can choose to opt-out of receiving promotional emails or other communications from us by following the instructions provided in the emails or by contacting us. However, we may still send you important administrative messages related to your account and the Platform.
6. Children's Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
7. Changes to this Policy
8. Contact Us
30 N Gould St, STE 4000
Sheridan, WY 82801, USA
Please provide your name, contact information, and a clear description of your request, and we will promptly respond to your inquiry.